Diversion Case Manager

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Diversion Case Manager

Position Snap Shot

Part Time/Contingent

Travel- Local

Non-Profit- Youth Services

Relocation- No


About Us:

The Yunion is a faith-centered 501c3 non‐profit organization that serves youth
and families in Metro Detroit. Our mission is to counter negative cultural
influences that misdirect the lives of youth by raising awareness and
strengthening families through innovative prevention programming, education,
parental engagement, mentoring and counseling. We strive to offer
holistic services with a wraparound approach to meet the needs of our

Why Join the Yunion? 

The Yunion is composed of a dynamic team of compassionate professionals that
are committed to improving the lives of the youth and families that we serve. We
have a common belief that at the end of the matter, love is the answer. If you
want a purposeful and impactful career, working in a warm and family-like
environment, join our team!

General Information

To provide case management services to youth and their families in the least
restrictive environment. Case management services include assessment,
advocacy, and coordination of services, as well as crisis intervention. Serves as
a member of the Treatment Team by providing and accepting input to and from
others pertaining to case management. Works within the established legal and
ethical guidelines. Works closely with personnel in other community based
human services organizations. This position reports to the Operations
Coordinator. Maintains a caseload of up to 20 youth per contract.


Minimum Qualifications:

A bachelor’s degree from an approved accredited University or College with a
training focus on social work, psychology, education, guidance, human services
or a similar discipline compatible with Yunion Inc’s programs. Must have at least
one (1) year experience working with emotionally disturbed youth and families,
and demonstrated high quality job performance in the past. Must demonstrate
the ability to communicate effectively orally and in writing. Must be familiar with
community resources for youth and families. Must have a valid driver’s license.
Must have the ability to use own vehicle for local travel. Must be able to access
private and public properties for and with clients.

Preferred Qualifications:

  • A master’s of social work degree from an approved accredited University or
    College with a training focus on counseling.
  • Required Knowledge, Skills And Abilities
  • Thorough knowledge of the organization, policies and procedures, structure and
  • Ability to communicate well with others both orally and in writing, using both
    technical and non-technical language.
  • Ability to establish and maintain effective working relationships.
  • Ability to prepare accurate and reliable reports in the Wayne County JAIS or
    other applicable reporting system.
  • Ability to operate a personal computer using standard word processing,
    spreadsheet and database applications appropriate to assigned duties.
  • Ability to use logical and creative thought processes to develop solutions
    according to writtens specifications and/or oral instructions.
  • Ability to perform a wide variety of tasks with accuracy and speed under the
    pressure of time sensitive deadlines.
  • Ability to be flexible and adapt to organizational changes and needs.
  • Ability to work independently
  • Ability to collaborate and to work as part of a team.
  • Ability to lead group/team processes.
  • Ability to travel (if applicable).
  • Possession of a valid driver’s license and minimal insurance required by law.
    Essential Physical Abilities
  • Sufficient clarity of speech and hearing, with or without reasonable
    accommodation, which permits the employee to communicate well with others
    both in person and over the telephone.
  • Sufficient vision, with or without reasonable accommodation, which permits the
    employee to review a wide variety of written materials, in both hardcopy and
    electronic form.
  • Sufficient manual dexterity, with or without reasonable accommodation, which
    permits the employee to operate a personal computer and transport files.
  • Sufficient personal mobility, with or without reasonable accommodation, which
    permits the employee to travel and to access work sites both day and night, carry
    supplies, files, equipment and food up to 30 pounds.

Principle Responsibilities


•Assist with the on-going assessment of youth and families regarding their mental
health needs.
•Collaborate with Yunion Inc. staff and personnel from other agencies to gather
information pertaining to assessment needs.
•Review charts and other collateral information to assist with assessment
•Complete required assessment paperwork in an accurate and timely manner.
Treatment Planning
•Coordinate the development of treatment plans to assist youth and families in
addressing mental health needs.
•Complete required treatment planning paperwork in an accurate and timely
•Work closely with families, other agencies and Treatment Team members to
ensure adherence to treatment plans.
•Work closely with community based advocacy groups and Managed Care staff
to promote and/or advise the necessity for services.
•Make presentations to Managed Care clinicians, community and agency
representatives and advocates for wrap-around care, out of home placement
and/or higher levels of care.
•Empower the family in developing the abilities to manage their own case.
•Complete required advocacy paperwork in an accurate and timely manner.
Coordination of Services
•Work closely with Managed Care, the Treatment Team, and families to
determine appropriate service referrals.
•Assist families and youths in gaining access to appropriate services. This may
accompanying families and youth to appropriate professionals in various
agencies, and assisting with the gathering and/or dissemination of information in
accordance with applicable laws and ethics.
•Complete required paperwork in an accurate and timely manner.
•Review documentation and attend meetings, etc. to assess the quality and
effectiveness of services provided.
•Perform crisis intervention as needed and advocate on behalf of youth and


•Work closely with Treatment Team, and other agencies to determine eligibility for discharge from treatment services.
•Empower the family in developing the abilities to manage their own treatment.
•Develop aftercare and discharge planning for youths exiting the program.
•Complete required discharge paperwork in an accurate and timely manner.

General Case Management Duties:

•Maintain accurate, measurable, results-based progress notes and treatment
•Complete and turn in case notes in a timely manner.
•Maintain awareness of work environment and perform duties in a safe and
responsible manner.
•Support and back up other Case Managers as needed.
•On-call as scheduled, for emergency or special situations, according to agency
•Other duties as assigned by Supervisor.

Public Relations:

•Answer questions and provide information pertaining to the program services.
•Maintain tact, diplomacy and professionalism at all times.
•Maintain confidentiality and abide by APA ethical guidelines.
Organizational Responsibilities
•Responsible for safely operating personal/lease vehicles during the transport of
clients, travel to other Regions, and any business related travel as assigned by
your Supervisor.
•Maintain awareness of work environment and perform duties in a safe and
responsible manner.
•Maintain tact, diplomacy and professionalism at all times.
•Complete required paperwork in an accurate and timely manner.
•Participate as a positive member of the Yunion, Inc. organization.
•Act as a positive representative of the Yunion, Inc. to the public.
•Participate in staffings and relevant in-service training as needed or required.
•Attend all meetings as are necessary to fulfill job responsibilities.
•Carry out other responsibilities as assigned by your Supervisor to further the
mission of the Yunion’s program services.

Minimum Expectations:

• Up to 20 cases per assigned contract
•Weekly face-to-face contact with youth (if applicable)
•Contact notes completed within 24 hours of any client contact
•Completion of intake and treatment plan upon admission and discharge plan
upon discharge.
Completion of any applicable assessment tools
Coordination of client services
•Monthly contact with Treatment Team members.

•Compliance log completed and electronically submitted weekly.
•Attendance at monthly Program Team meeting.

Conditions of Employment:

Ability to work flexible hours including late evenings, weekends, and on-
Must provide proof of reliable transportation and willing to travel within the
communities The Yunion serves using a personal vehicle
Must provide State of Michigan I-CHAT background clearance, DHHS
Central Registry clearance, and local police clearance.
Pay Range: $24.25/hr. Max pay rate (depending on education level and

experience) is 29.75/hr.

Job Status: Full Time
Travel: Local
Relocation: No
FLSA Status: Non-Exempt Contingent
Supervisor: Operations Coordinator

EEO Statement:

The Yunion provides equal employment opportunities to all associates and
applicants for employment without regard to race, color, religion, sex, national
origin, age, disability or genetics. In addition to federal law requirements, The
Yunion complies with applicable state and local laws.

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