Client Satisfaction Survey for Parents & Guardians Consumer SurveyParent/Guardian Version First Last 1. I received an explanation of what services to expect from the Agency.Strongly agreeAgreeDisagreeStrongly disagree2. The Agency asked me questions about the needs of my family.Strongly agreeAgreeDisagreeStrongly disagree3. The Agency's staff had a good understanding of the problems my child faced.Strongly agreeAgreeDisagreeStrongly disagree4. I was treated in a courteous and respectful manner by the Agency.Strongly agreeAgreeDisagreeStrongly disagree5. My Family is satisfied with the services provide by the Agency.Strongly agreeAgreeDisagreeStrongly disagree6. What was the best or most positive outcome of this experience?7. What was the worst or most negative outcome of this experience?8. What would you recommend to improve services?